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Essential website maintenance on Saturday 2 and Sunday 3 December

Due to essential maintenance, you will be unable to access your My eAccount and won't be able to make some online payments on Saturday 2 and Sunday 3 December.

Please try again after this time. Thank you for your patience while we carry out this essential work.

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Make a duty planning appointment

Duty planning appointments take place over the phone.

Our appointment times are 10am - 1pm, Tuesday and Thursday. General appointments cost £79.20. Appointments relating to energy efficiency, energy reduction and/or micro-generation measures are free of charge.

You cannot book appointments any further ahead