Contact us
Find out how to contact us online, by phone, or in person, at one of our offices.
You can access, contact and pay for services through this website. Use the links below or navigate to the home page to find the service you need.
You can call us on 020 7527 2000, Monday to Friday from 9am to 5pm. Our Minicom number is 020 7527 1900.
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General enquiries
You can contact us with anything general using our general enquiries form
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Comments and complaints
We are committed to providing excellent services to all residents and we believe the best way to do this is to listen to your views.
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Change of circumstance
Use this form to contact us change in circumstance
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May bank holiday services
Find opening and service times during May bank holidays 2023
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Visiting our offices
Details of our main offices and the services they house
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Website feedback
Tell us what you think of our website