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Improvements to the website and search

We’ve made some improvements to our website to make it quicker and easier to find what you need when visiting. 

This is first in a series of improvements to online services, so we'd love to know what you think of these changes and whether they have helped you do what you needed to do today. We’ll use this feedback to continue to improve things in the future.   

Complete a short survey to let us know what you think – it should take no more than five minutes to complete. Thank you for your help. 

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BSL Live

Deaf people can call Islington Council using BSL Live for free.

Using the BSL Live service

  1. Select which BSL live service you need.
  2. Allow access to your camera and microphone when your browser asks for permission.
  3. Connect to a SignVideo interpreter.
  4. Ask to call Islington Council.

Use BSL live to speak to us about housing repairs:

Use BSL live for Council Home Repairs

Use BSL live for all other council services: 

Use BSL live

These buttons will open a new window on your computer. The service is currently not available on mobile devices.

The opening hours for the BSL Live service are:

  • Monday, Tuesday, Thursday and Friday: 9am-5pm
  • Wednesday: 10am-5pm

Help and support

For troubleshooting and technical guidance, please contact or call 020 8463 1120.


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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.