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Changes to how you report a problem on a street or request containers and bags

We have made some changes to make it easier to report a problem on a street (e.g. full litter bins, dog fouling), missed rubbish or recycling collections, and to how you order new recycling containers or bags.

You can report issues or request a service from us by downloading the Love Clean Streets app or reporting it online through My Islington, which is the new customer account where you can also access more services like council tax. By registering you can also track the progress of your report online. 

If you use this service, please help us to improve things in future by completing a short survey to let us know what you think.

May bank holiday services

Find our opening times and changes to services over the May bank holiday, including revised rubbish and recycling collections, parking restrictions and customer contact centre hours. 

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An estate or block of flats

Estates and blocks of flats have regular recycling and rubbish collections from communal bins.

What we collect

We collect the following from your communal bins (no recycling in black rubbish bags): 

  • mixed recycling 
  • where this service is provided, food waste recycling. We are now expanding communal food waste recycling service to all suitable blocks and estates of 7 households and over. We are calling on residents, landlords, managing agents and RSLs to email recycling@islington.gov.uk to request the service (if they don’t already have it). Bins, leaflets, caddies and liners and collections will be provided free of charge. We are keen to work with you to introduce the service by 31 March 2023.
  • rubbish.

When we collect it

If you live on an estate or in a block of flats, all recycling, food waste (if this service is provided), garden waste and rubbish is collected at least weekly from communal bins. 

Some estates have a chute for household recycling and rubbish. If you have a chute, please place your refuse in bin liners before putting it in the correct chute and only use the chute between 8am and 8pm so you don’t disturb your neighbours. 

Do not put your recycling in black bags. 

Free clear recycling bags can be collected from your local library.

We are trialling home deliveries on request of recycling bags. If you live in Caledonian Road or Liverpool Road please click here to request a delivery of recycling bags.

Use ‘Your local area’ to find your collection day.

Your local area

What we provide

We provide residents who live on an estate or in a block of flats with: 

  • communal recycling containers 
  • communal food waste recycling containers (where this service is provided) 
  • communal rubbish containers. 

Please note, compostable caddy liners are free and you can get them from your local library, estate office or concierge. 

We also provide posters and leaflets about recycling properly for anyone living or staying in Islington, such as in rented accommodation.

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