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Easter service changes

During the Easter period, some of our services will be operating slightly different hours. Our council’s bin collection schedule will change for one week starting on Friday 29 March to make sure everyone’s waste is picked up around the bank holiday.

See the full schedule and your amended rubbish and recycling collection dates and other service changes including parking and library opening times over the Easter period.

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Children employment and skills privacy notice

The following privacy notice applies to the London Borough of Islington’s Children, Employment and Skills directorate.

 

What information we collect, hold and use

The information we collect about you would include, but is not limited to:

  • Name
  • Date of birth
  • NHS number
  • Address
  • Ethnicity
  • Next of kin
  • Contact details (phone/mobile/email)
  • Physical or mental health condition 

We may ask you further details where required and appropriate:

  • Religious or other similar beliefs
  • National Insurance number
  • Language 
  • Gender
  • Accommodation status
  • Nationality 
  • Sexual orientation  
  • Marital status
  • Financial information

We use your personal information to:

ensure that we meet all of our legal and statutory duties including, but not limited to, those which apply under the following legislation and/or contractual agreements: 

Adoption & Children Act 2002 
Adoption (Inter-country Aspects) Act 1999 
Adoption Agency Regulations 1983 and 1997 
Apprenticeships, Skills, Children and Learning Act 2009 
Births & Deaths Registration Act 1953 
Carers and Disabled Children Act 2000 
Childcare Act 2006 
Children Act 1989 and 2004
Children and Families Act 2014
Children and Young Persons Act 1933 
Children and Young Persons Act 1963 
Children and Young Persons Act 1969 
Children and Young Persons Act 2008 
Crime and Disorder Act 1998 
Crime and Disorder Act 1998 
Criminal Justice Act 1991 
Criminal Justice and Court Services Act 2000 
Disabled Persons (Consultation and Representation) Act 1986 
Education Act 1996
Education Act 2002 
Education Act 2005 
Education and Inspections Act 2006
Education and Skills Act 2008 
Health Act 1999 & National Health Service Act 2006 
Immigration & Asylum Acts 1999 and 2002 
Learning & Skills Act 2000 
Local Authority Social Services Act 1970 
Mental Health Act 1983 
Placement with Parents Regulations 1991 
Representation of the People Act 1983
Safeguarding Vulnerable Groups Act 2006 
School Standard and Framework Act 1998
Supreme Court Act 1981 
The Fostering Services Regulations 2002 
The Public Libraries and Museums Act 1964
Other contracts and agreements setting out the terms and conditions of services provided to you by the Children, Employment and Skills directorate.  

We may also use your data: 

  •  to check and, if needed, update your details on our systems
  • or administrative and customer service purposes
  • to contact you to take part in independent research or surveys and ask your opinion about our services to ensure we understand how we can deliver a better service to our service users.

Call recording

Any personal information recorded during telephone conversations is stored on the system for a period of one year after which it is securely deleted.

Agencies we might share the information with include:

Commissioned partners/contractors who undertake our work
NHS
District/Borough Councils 
Police for the purposes of fraud and crime prevention

Retention

Unless specified in the legislation cited above or stated in the council’s Retention Schedule, data will be deleted in line with the Limitation Act 1980 (Section 2). 

Complaints

If you are dissatisfied with the service you have been provided and have exhausted the council’s corporate complaints process, you can refer any complaints to the Local Government Ombudsman. Details of how to complain.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.