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Essential website maintenance on Saturday 2 and Sunday 3 December

Due to essential maintenance, you will be unable to access your My eAccount and won't be able to make some online payments on Saturday 2 and Sunday 3 December.

Please try again after this time. Thank you for your patience while we carry out this essential work.

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Assisted collections

We provide assisted collections to people who are unable to put out their recycling or waste and have no one else to help them.

Assisted bulky waste collections have been suspended until further notice.

Request an assisted collection

The quickest and easiest way to request assisted collections is by logging into or signing up for a My eAccount.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.