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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

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Staying informed in an emergency

It is important to know who to call in an emergency.

The list below details the different organisations that can provide you with up-to-date information during an emergency:

Social media is often the quickest way to get up to date information from those involved in an emergency. Follow these key organisations on Twitter:

Organisation Contact
Emergency Services 999
Police (non-emergency) 101
NHS (non-emergency) 111
Power Cut Information 105
Islington Council 0207 527 2000
Thames Water 0845 9200 800
National Grid 0800 111 999
EDF Energy (electricity) 0333 200 5100
Environment Agency 0845 988 1188
Transport for London 0343 222 1234
Anti-Terrorist Hotline 0800 789 321
BBC London Radio 94.9FM/DAB/online
Organisation Twitter handle
Metropolitan Police @metpoliceu
Islington Police @MPSIslington
London Ambulance Service @Ldn_Ambulance
London Fire Brigade @LFBIslington
Islington Council @IslingtonBC
National Grid @nationalgriduk
Environment Agency @EnvAgency
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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.