Skip to content

Improvements to the website and search

We’ve made some improvements to our website to make it quicker and easier to find what you need when visiting. 

This is first in a series of improvements to online services, so we'd love to know what you think of these changes and whether they have helped you do what you needed to do today. We’ll use this feedback to continue to improve things in the future.   

Complete a short survey to let us know what you think – it should take no more than five minutes to complete. Thank you for your help. 

Information icon

Islington Customer Centre

A range of council services are based at 222 Upper Street

Services at this building

The Islington Customer Centre, on the ground floor, can deal with a range of council services including:

  • Citizens Advice Bureau
  • Parking
  • Payments for council services
  • Support with housing issues
  • Housing benefit
  • Building Control
  • Business rates
  • Planning
  • Licensing
  • Leaseholders
  • Council tax

The Housing Aid Team is also based in this office. 

Contact details

Islington Customer Centre
222 Upper Street
N1 1XR 

Find the offices on Google Maps

Tel: 020 7527 2000

Visiting hours

Monday, Tuesday, Thursday, Friday: 9am to 5pm (excluding bank and public holidays).

Wednesday: 10am to 5pm.

Last tickets issued at 4.45pm.

Visiting hours Housing Options (homelessness)

Monday, Tuesday, Thursday and Friday:

9am to 1pm: all housing enquiries

1pm to 4pm: Emergency only and homeless on the day

Wednesday: 1pm to 4pm: Emergency only and homeless on the day

Last tickets issued at 3.45 pm.

Getting there

Bus: 4, 19, 30, 43

Tube and train: Highbury and Islington station (three minutes walk).

Road: The front entrance to the building is on Upper Street, with limited on-street parking available within 50m.

Cycle: There are public cycle racks at the front of the building.

Walk: Find us on the London A to Z map, page 50 (B6).

Disabled access 

Our AccessAble profile features a guide to facilities and access for disabled people.

Was this information helpful?

Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.